What is Hostinger?

Hostinger is a web hosting company which was founded in 2004. With almost 30 million customers across nearly 200 countries. Hostinger has around 15,000 (yes, that’s fifteen thousand) signups every day.

They’ve become a real contender in the web hosting market, allowing their customers complete freedom when it comes to creating a website (infact they’re are the cheapest hosting company we’ve ever tested).

Normally I’m a bit cautious of “cheap” hosting providers, purely because you often get what you pay for, however with Hostinger, this definitely isn’t the case.

Hostinger has grown rapidly over the years, which is one of the reasons I wanted to review this web host. The company boasts lots of interesting and exciting features, with a wide variety of unlimited options. I wanted to see if these features were really as good as they sounded by signing up to their “Single” web hosting plan which is priced at 80p per month…

Hostinger have a real connection with their users. Their social media pages are full of actual photos, information, and customer engagement. It’s so refreshing to come across a company that doesn’t hide behind their ‘four walls’.

Their Twitter feed shows some positive reactions from current users.

Hostinger Uptime & Performance

Uptime

What I really respect about Hostinger is that they publicly display their server status. They list all of their available servers and show their customers (and potential customers) if there’s been any downtime and how long this went on for.

In fairness, the majority of their servers boast a 100% uptime record. However, some have fallen a little short, but Hostinger don’t hide this. You can see how long each server has been up (or down), and view the history of each server too.

What’s more, if you’re interested (which I was), you can click on each individual server to learn more. Here you’ll find data for the last 7 days, including the reason why there was any downtime, as well as the average response time.

For me this shows just how transparent Hostinger are. They aren’t afraid to hide their stats, and are even willing to let customers see the full details of any outages.

Response Time

It’s vital for any kind of website to promote fast loading times. No one wants to visit a site that takes ages to load, so yours shouldn’t fall short either. I’m sure you can remember a time where you’ve been waiting for a website to load and have eventually abandoned it.

On average, if a website takes longer than 3 seconds to load, people will start losing interest. In fact, almost half (40%) of people will abandon a site if it doesn’t load quickly. Not only will this affect visitors to your website, it will damage your SEO score too.

Hostinger has web hosting servers in the U.K., U.S.A., and Asia. According to Hostinger, these servers are on a 1000 Mbps connection speed to adhere to their loading time SLAs. Naturally, I wanted to check this out for myself and see how long it took for my unoptimised website to load.

The industry standard website load time is just under 900 ms. I was pleased that my website loading in just 263 ms without any kind of optimisation. A standard WordPres install via Hostinger’s cPanel produced a performance grade of 87 (grade B).

Hostinger Customer Service

Customer service can often be the deciding point as to whether to sign up to a web host or not. Thankfully, Hostinger didn’t disappoint on this front and I’m going to tell you all about why their customer service is incredible.

In their 2018 roundup, Hostinger introduced Intercom (an instant messaging system for companies). Hostinger always listen to their customers and implement improvements and new features to resolve any issues.

You can contact Hostinger via post, support ticket, or live chat. One of the only downfalls of their customer service is that you can only use the live chat if you’ve signed up to Hostinger and logged in. Not really a major issue, but I guess if you have pre-sale questions, a live chat service could be very beneficial.

When I tested Hostinger’s live chat system, I did so at around 7PM (GMT) when I figured their service may be at it’s busiest. I was really surprised to connect to an agent in less than 1 minute. Once the chat was conected, the support agent started typing and the conversation was underway almost immediately.

 

 

The support agent was polite, friendly, and most of all, helpful. His knowledge was astounding and it seemed like he actually cared about the company and it’s customers. Getting in touch with Hostinger just requires you to select ‘Contact Us‘ at the bottom of their site (really easy to navigate to).

 

Hostinger Live Chat Support 2019

So far, I’ve found Hostinger to be a really good contender in the hosting market. They offer a lot, and create affordable web hosting opportunities for many users. Based on my experience, I’m going to outline all the things I love, and the things I don’t like as much, about Hostinger.

Pros of using Hostinger

Website Builder:

Included with all of Hostinger’s web hosting plans is their free website builder. Whilst it’s not as good as the individual website builders in that specific market, it’s definitely worth a mention (especially as it’s free).

There’s lots of interesting templates to choose from, so if you’re stuck for ideas, take some inspiration from Hostinger. The templates look modern and professional and can be edited in any way you like.

Their custom developed website builder tool means that you don’t need any coding knowledge. If you want to create a website from scratch with drag and drop functionality, it’s all available at your fingertips with Hostinger’s web hosting plans.

 

Domains:

Free domains are included with Hostinger’s Premium and Business plans. I’ll go into more detail about this later on when I cover each of Hostinger’s plans, in-depth. This is also something that may crop up in my cons section, because you don’t get a free domain on the Single plan.

 

Ease of Use:

Hostinger’s interface is clean, modern, and easy to use. Anything you might need during your web hosting journey is located all in one place. You can monitor and track your logins, billing information, emails, website statistics, 1-click installs, and domains all from your Hostinger dashboard.

Their own version of cPanel is just as easy to get the hang of. In fact, it may even be easier to use; all of the icons are large enough to read and everything is labelled simply. If you’ve never used a control panel before, I have no doubts that you’ll be able to pick Hostinger’s up with immense ease.

 

Unlimited Emails:

When you sign up to Hostinger’s Premium or Business plans, you’ll get unlimited email accounts (absolutely free). These are all managed through the simple control panel that I showed you above.

You can manage all of your email accounts in one place. This also covers spam filters, your email usage, and… well, anything email related to be honest! It’s really easy to set up email auto responses, forward emails, and enable/disable accounts if you have more than one.

Cons of using Hostinger

Live Chat:

As I mentioned in the Customer Support section of my review, live chat is only available if you’re logged in. You’ll need a Hostinger account to do this, so if you’re not a customer, you can’t make use of live chat.

This is frustrating for me (and I’m sure others), because if you have pre-sales questions, you can’t ask them quickly. This may put potential customers off from signing up to Hostinger. I’m pleased that live chat is available if you’re a customer, but it would be nice if the web host changed this to be available to all users sometime in the future.

 

Additional Domains:

Again, I previously mentioned this little niggle I have with Hostinger. You only get a free domain when you sign up to the Premium or Business plans, so customers wanting the cheapest plan don’t get this bonus.

This is probably just me being really picky, but if you do pick a plan with a free domain, you only get 1 domain and any further registrations are at a cost.

On the plus side, domain registration with Hostinger (for a year) isn’t exactly going to break the bank. In fact, for a web host, I think their prices are very reasonable! Often web hosts aren’t very competitive when it comes to domains, but Hostinger certainly competes in this area.

Hostinger Hosting Plans

Now that we’ve explored Hostinger’s good and bad points, and checked out some of their features, I want to look at their shared hosting plans in more detail. Price isn’t everything when it comes to web hosting (yes, affordable is nice) – there’s actually a lot to consider.

Factors that I take into consideration are:

  • Cost of plan dependent on term (e.g. monthly, annually etc.)
  • Features available
  • Storage space and bandwidth
  • Free advertising/marketing credits
  • Free add-ons (SSL certificates, domains, etc.)

 

  SINGLE

£0.80 /mo

PREMIUM

£2.15 /mo

BUSINESS

£3.45 /mo

Websites 1 Unlimited Unlimited
Storage 10 GB 20 GB 30 GB
Bandwidth 100 GB Unlimited Unlimited
MySQL Databases 1 Unlimited Unlimited
Free Domain No Yes Yes
Free SSL Yes Yes Yes
Daily Backups No No Yes
24/7/365 Support Yes Yes Yes
Website Builder Included Included Included

 

Visit Hostinger.co.uk (£0.80p/Month)

Single Plan:

Yes, you’re seeing the price correctly, 80p (pence!!) per month for web hosting. That’s incredibly affordable, but this is based on a 48 month plan. It does annoy me when web hosts advertise their monthly costs based on a long-term contract (although this happens with every provider).

With the Single plan you’ll get the following included:

• 1 Website
• 1 Email Account
• 100GB Bandwidth
• 10GB Disk Space
• 1 FTP User
• WordPress Auto Installer
• Website Builder
• 1 MySQL Database
• Free SSL Certificate

Premium Plan:

Hostinger’s premium plan is over double the price of the single plan at £2.59 per month. Still, that’s not exactly un-affordable, especially when you look at the additional features that are included.

• Unlimited Websites
• Unlimited Email Accounts
• Unlimited Bandwidth
• 20GB SSD Disk Space
• Weekly Backups
• Unlimited MySQL Databases
• Unlimited FTP Users
• 2X Processing Power & Memory (faster response speeds)
• Free Domain Name

Business Plan:

The Business plan is £3.45 per month and gives you the following:

All the benefits from the Premium plan along with these:

• Daily backups
• 4X processing power and memory
• Premium Customer Support
• 30GB SSD Disk Space

Do I Recommend Hostinger?

After reviewing Hostinger, most definitely YES!

Hostinger is incredibly affordable, starting from just 80p per month. Hostinger’s performance records were solid when I reviewed them, and I think they’re a suitable choice for many users.

Their uptime could do with a little improvement, but then again they only guarantee 99.9% uptime, and history shows they always achieve that.

Whilst their entry level plan doesn’t offer a whole lot, their Premium and Business plans do (inc a free domain name).

If you’re looking for a web host that offers fantastic web hosting, good website speeds, and incredible customer service, Hostinger would probably be the right choice for you.

They also offer a 30-day money back guarantee so if you’re not happy with your choice then you can get a refund.

Here’s a quick summary of Hostinger:

+

  • 99.9% Uptime Guarantee
  • Choice of different 6 different data centres (inc UK, US, Brazil and the Netherlands)
  • Great server response rates
  • Impressive customer support
  • Free website transfer (yes they’ll transfer your site from your existing host for free)
  • Auto WordPress installation
  • 30-day money back guarantee
  • Free Domain Name included
  • Free SSL Certificate

 

  • They don’t use the traditional cPanel (although their version is almost easier to use)

Hostinger Customer Reviews

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Users 5 (19 votes)
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Hostinger Review

Website:www.hostinger.co.uk
Price:£0.80p/Month

BANDWIDTH100GB
STORAGE10GB
DOMAIN NAMENO
MySQL1
FTP1
DASHBOARDCUSTOM

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