Last Updated on December 1, 2021 by James Wilson
FastComet is a web hosting company established in 2013. They offer web hosting, VPS hosting, WordPress hosting, WooCommerce hosting and lots more. They now have over 70 employees, serving 50,000+ customers, and operate 10 data centers around the world.
We continue to develop and improve our products portfolio and services thanks to our evergrowing fantastic team, dedicated management, and reliable partners.
I’d personally never heard of FastComet before, but their services certainly intrigued me. They offer U.K. hosting data centers so this was already a positive mark in my books!
My initial investigations into FastComet were really impressive. They have a 5 star EXCELLENT rating on TrustPilot, with over 700 reviews.
Many of the reviews I read shared the same notion that FastComet offers AWESOME support. It’s really rare to come across these kind of comments when it comes to web hosting (in my experience).
Their social media pages like Twitter are very active. They respond to their customers tweets quickly which is always positive to see. So far, it was hard to see anything bad about the company. This meant I had to test it out for myself to see if I received the same experience!
FastComet offer a 99.9% uptime guarantee. This is something I wanted to test, so I signed up to FastComet’s shared web hosting and monitored my website’s performance over a 6 month period.
I monitored my test website’s uptime and response time. Because I was able to choose a data center in the U.K., I was hopeful for better performance statistics than I’ve had with many other web hosts.
Over a 6 month period, I experienced 50 outages which totaled 6 hours. This averaged out at an uptime of 99.98% which is well above FastComet’s SLA of 99.9%. It’s also above the average uptime expected from a shared web host, so I was happy all round!
My site’s response time was 336 ms which is frankly AMAZING! I’m so pleased this web host has multiple data centers to ensure great speeds.
FastComet have named their shared hosting “FastCloud”. They claim it’s the top-rated hosting solution offering performance boosting features. They offer 3 shared hosting plans which we’ll discover more about later.
For now, let’s take a look at the overall features that FastCloud servers offer:
FREE domain transfer
Free CloudFlare CDN
Powered by cPanel
On the face of it, FastComet plate up some VERY generous and enticing features. For example, CloudFlare CDN can mitigate DDoS attacks, whilst offering a load balanced global content delivery network (for free).
Some more of FastComet’s exciting features include:
One of FastComet’s main features is that they offer 24/7 online support. This means they should be available anytime of the day. They make some bold claims, stating they resolve 83% of queries within 15 minutes.
There isn’t a support center like some hosts offer. If you click anywhere on their website attempting to find out more about support, it links you straight through to a live chat window. You can send a message or talk to someone almost immediately.
Strangely enough, at 09:00 AM (GMT) on a Saturday morning, FastComet’s live chat sought ME out! The agent messaged me to say he could see I was browsing some products and would I like any help.
The agent, Alex, was kind, friendly, and most of all knowledgeable! He was able to answer all of my questions in detail, offering a unique and personal experience.
When I first learned about FastComet, I was undoubtedly excited. It was a refreshing change to come across a web host with ALL positive reviews. My own experience so far has been great too, it’s hard to find many flaws with their services.
Like I have done with all my other reviews, I’ve signed up to FastComet. I’ve taken note of any issues I’ve encountered as well as the positive interactions I’ve had. Let’s take a look at the pros and cons of FastComet.
Customer Support: This is a no-brainer for me. Their customer support was absolutely FAB. It’s only 24/7, it’s fast, friendly and they actually know what they’re talking about. Most of the time, they’ll come to you as well if their heatmap detects you lingering on a specific area of their website.
Features: Plans start at just £2.30 per month, but they ALL offer some pretty cool free features. Some of my favourites include daily/weekly backups, FREE CloudFlare CDN, free site transfer and SSD storage.
cPanel: FastComet use cPanel. This means that regardless of your pricing plan, you’ll get FREE 1-click installs for WordPress, unlimited FTP access and over 300+ free installations.
Disk Space: Compared to some other web hosts, FastComet have a limited amount of disk space on ALL of their pricing plans. Their top plan offers just 35GB disk space, which should be plenty, however, lots of other hosts offer unlimited hosting.
Bandwidth: Similar to disk space, FastComet’s bandwidth is limited to an average number of visitors per month. 25,000 on FastCloud, 50,000 on FastCloud Plus, and 100,000 on FastCloud Extra. Whilst this may not pose much threat to most customers, those with eCommerce sites or high traffic sites are a bit stuffed!
|FastCloud||FastCloud Plus||FastCloud Extra|
|FREE SITE TRANSFER||1||3||3|
|FREE PRIVATE DNS||No||Yes||Yes|
|PRICE||$2.95/mo (£2.30)||$5.95/mo (£4.64)||$9.95/mo (£7.76)|
I personally feel that FastComet’s pricing is VERY reasonable. Starting at just £2.30 per month, you’ll get a FREE SSL certificate, SSD storage, free CloudFlare CDN, 15GB storage and a 45-day money-back guarantee.
One of the downfalls I found with FastComet was there server speeds. Whilst I received a decent average response time when I was monitoring my site, there were some real dips in site speed and page speed.
Absolutely! I do recommend FastComet because they’re simply awesome. I really enjoyed my web hosting experience with FastComet; I found their customer support to be flawless, their website to be simple to use and their pricing to be very clear.
I’d recommend FastComet to those with small to medium sized websites. Their storage space might not suit large website’s like eCommerce sites, but for bloggers and mid-range sites, I can’t fault them. It feels like FastComet have absolutely nailed their customer service, features, and overall pricing. However, they could do with upping their technology a little to keep up with the market.
Here’s a quick summary of FastComet:
FREE SSL certificate (as well as other free features like CloudFlare CDN)
Solid uptime and response time (couldn’t fault my site’s performance)
EXCELLENT customer service (friendly, personal, and knowledgeable)
Positive feedback and reviews worldwide (their TrustPilot score is 5 star and excellent)
Could do with faster technology on their servers
Limited storage and bandwidth
UKWebHostReview.com - Best UK Web Hosting