| Features |   |
| Support | |
| Value for Money | |
| Overall Rating | |
1and1
1&1’s goal is to be first to market with innovative products at the most competitive prices – without compromising quality or reliability. 1&1 started as a pioneer and has never stopped working this way.
At a time like this, when only the strongest companies survive, choosing the right one is imperative. 1&1 is proud to be both the world’s biggest web host, and the fastest growing. 1&1’s global community is 8million people strong with 2,500 new customers signing up every day.
As Netcraft’s independent and statistically analysed study shows, 1&1 are the World’s biggest web host with 2,586,662 active websites and 10million domains registered. 1&1 are financially stable, profitable, and will be serving and protecting your website for many years to come.
(company information from http://order.1and1.co.uk/xml/order/AboutUs)
5 Customer Reviews of 1and1
1and1 review by AlaricAdair, July 8, 2009
-
-
-
-
3A cheap ISP with poor customer support.
1and1 review by Simon, September 14, 2009
-
-
-
-
1.5Appauling company with horrible support. Charged me to transfer a domain name which costs them nothing. Refusing to cancel contract (despite distance selling rules). VERY poor customer service. AVOID!
1and1 review by Nknye Oyewusi, October 20, 2009
- Not Rated
- Not Rated
- Not Rated
- Not Rated
0All this ISP does is lure you in with cheap prices, only to charge you later. They have appalling customer service and keep adding new prices every time you want something added. Only sign up with them if you do not care about the service you get.
1and1 review by Clive, February 12, 2010
-
-
-
-
1One of the worst web hosts I’ve ever used, never ever go near 1and1 or siteground
1and1 review by Dogmatick, July 30, 2011
-
-
-
-
1Firstly, they are not UK or US based.
At all
OK yes they have a trading company but all servers etc are in Germany. They have NO backup, if their German datacentre has a problem then all of your DNS is to pot. I have checked this directly with them when asking about backups and or tertiary DNS. I was told that this wasn’t an option.
They have no support for the simplest things, txt or SPF in DNS. If your domain happens to be hosted by them then don’t try to use an anti spam company or any online Microsoft or other cloud based services as you cannot because their DNS doesn’t support it. In fact their DNS doesn’t support most things, oh and nor does support. Last chap I spoke to didn’t know what DNS was….
Their UK support was in India but has now moved – to the Phillipines where they are less polite and less knowledgable and certainly less helpful. If you need second level support, move your domain to another company and then call them. Oh hang on moving away from 1and1 takes a week because they purposely make life hell on the way out. 72 hours to adjust the IPS tag, a few seconds on the way in…… Just been left on hold hoping that I would go away, when the operator realised I was going to wait she laughed and disconnected me
By this time tomorrow I’m hoping I will never ever ever have to deal with this company again
joy !
HOWEVER, if you are a masochist then I suggest that you absolutely transfer all of your most critical assets to this company, it should provide you with lots and lots of your special torment !
Write a Review of 1and1